Privacy Policy

Privacy Policy for Yacht Hire Dubai

Introduction

Welcome to Yacht Hire Dubai’s online platform! We are committed to maintaining the highest standards of privacy and data security for our users. This Privacy Policy outlines how we handle the personal information you provide to us when you access or use our website, applications, services, and products at https://yacht-hire-dubai.terratrek.net (henceforth referred to as ‘our platform’).

Scope

This policy covers all aspects of your interaction with our platform, including but not limited to:

  • Using our applications and services as an authorized user.
  • Visiting any websites linked to this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using any external services.

Processing Activities

Our Privacy Policy governs the following activities:

  1. Data Collection: We collect various personal data to enhance your experience and provide tailored services. This includes account details, payment information, financial records, purchase history, mobile device identifiers, location data, feedback, social media profiles, and product preferences.
  2. Technological Methods: Personal Data is gathered through direct user input, interactions with our platform, and automated technologies, such as cookies and tracking pixels.
  3. Third-Party Sources: We may receive Personal Data from third parties, like payment processors or marketing partners, who operate under their own privacy agreements.

Personal Data Collection in Detail

  • Account Information: This includes your login credentials (username/email and password) to access our services.
  • Payment Information: Cardholder name, card number, expiration date, and security codes required for processing transactions.
  • Financial Information: Details related to your financial status, banking information, or payment history, used for billing and fraud prevention.
  • Purchase Information: Data about products/services you’ve purchased from us, including quantities, dates, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, or advertising IDs, for tracking purposes.
  • Location Data: Geographic coordinates and location services data, which we use to provide personalized content and services.
  • Feedback and Reviews: Your comments, ratings, and reviews about our products or services, which help us improve.
  • Social Media Information: Details obtained from social media platforms when you connect your accounts for seamless access or sharing.
  • Product Information: Preferences, purchases, and interactions with our products to offer personalized recommendations.

Cookies and Data Collection Technologies

We utilize cookies and similar technologies (e.g., web beacons, pixels) to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our platform and using its features. These cookies allow us to recognize you as a user.
  • Preference Cookies: Remember your preferences, such as language settings or chat notifications.
  • Analytics Cookies: Track and analyze user behavior on our site, helping us improve functionality and performance.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to customize their data collection choices.

Data Retention and Deletion

We adhere to legal requirements and industry best practices for data retention:

  • Retain Personal Data: We keep your Personal Data as long as necessary for the purposes it was collected for, including fulfilling transactions, providing support, or complying with legal obligations.
  • Delete or Anonymize: Once the retention period expires or when no longer needed for the specified purpose, we securely delete or anonymize your data to prevent re-identification.

Security Measures

We prioritize the protection of your personal data and implement robust security measures:

  • Encrypted Communication: All data transmission is secured with encryption protocols to protect sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

User Rights and Choices

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access, Rectification, Erasure (Right to be Forgotten): You can request access to the Personal Data we hold about you, ask for corrections if inaccurate, or demand its deletion under certain circumstances.
  • Data Portability: The right to receive a copy of your Personal Data in a structured format and transfer it to another data controller.
  • Object, Restriction, Non-Discrimination: Object to the processing of your data, request restriction on how we use it, or exercise your right to be free from discriminatory practices.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team at [email protected].

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information on data handling.

Contact Information

For any questions, requests for deletion, or privacy-related concerns, please reach out to us:

  • Email: [email protected]
  • Address (for written correspondence): Yacht Hire Dubai Privacy Team, [Street Address], [City, State, ZIP Code]